blob helpdesk

community guidelines & acceptable use

last updated: 15 September 2026

Blob exists to help students connect, share ideas, find their people and participate in campus life. That only works if users feel safe, respected and able to control what they share.

These Guidelines apply to profiles, posts, stories, comments, reactions, messages, groups, communities, núcleos, events, listings, petitions, bookings, discounts and any other use of Blob, where those features are available.

1. Be respectful and safe

Do not harass, bully, threaten, intimidate, shame, dox or target other users.

Do not post hate speech or discriminatory content based on protected characteristics, including race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability or age.

Do not share someone else’s private information, images, location, contact details or confidential campus information without permission.

Do not use Blob to pressure, manipulate, stalk, exploit or endanger another person.

3. Sexual, violent and self-harm content

Do not send or post pornography, sexual solicitation, unsolicited sexual images, non-consensual intimate content or sexual content involving anyone under 18.

Do not post graphic violence, gore, animal cruelty or content designed to shock or disgust.

Do not promote, encourage or provide instructions for self-harm, suicide or eating disorders. Supportive recovery-oriented content may be allowed where it is safe and non-triggering.

4. Be authentic

Do not impersonate other students, staff members, public figures, institutions or brands.

Do not create fake accounts, misrepresent your university affiliation or use bots to manipulate interactions.

Do not manipulate engagement, votes, RSVPs, event attendance, reports or any scoring/discovery system.

5. No spam, scams or manipulation

Do not send unsolicited promotional content, chain posts, phishing messages, scams or repetitive messages.

Do not use bots, scrapers or tools to harvest user data.

Do not use Blob for unauthorised commercial purposes.

6. Respect intellectual property

Only post content you own or have permission to share.

Do not infringe copyright, trade marks, image rights, privacy rights or other rights.

If you believe content infringes your rights, contact us at help@blobme.ai with details.

7. Communities, núcleos and events

Only create genuine communities and events. Do not list events you do not have authority to organise or promote.

Be honest about venue, time, capacity, prices, tickets, age restrictions and whether alcohol will be present.

Do not create fake events to collect data, mislead students or endanger participants.

8. Messaging

Do not send unwanted sexual content, advances or imagery.

Do not pressure, threaten or manipulate others in messages.

Remember that messages are not end-to-end encrypted unless we expressly state otherwise. Do not share information that you would not want logged or accessed in limited safety/legal circumstances.

9. Marketplace, petitions and optional feature-specific rules

If you use the marketplace, you must not list or attempt to sell illegal goods, weapons, drugs, alcohol, tobacco, vapes, counterfeit or stolen goods, live animals, dangerous chemicals, adult products, prescription medicines, academic cheating materials, digital account credentials or any item that we identify as prohibited.

Petitions must be genuine, lawful and must not be used to harass, target, defame, intimidate or discriminate against any person or group.

10. Reporting

Use the in-app report tools where available or email help@blobme.ai with details.

If someone is in immediate danger, contact emergency services.

Reports should be made in good faith. Repeated abusive reports may lead to account restrictions.

11. What happens after a report

We review reports carefully and may remove content, restrict visibility, warn users, temporarily restrict features, suspend accounts or permanently terminate accounts.

Measures are taken based on severity, context, risk, legal obligations and any history of previous breaches.

In serious cases, we may preserve evidence and disclose information to law enforcement, regulators or other relevant bodies where lawful and proportionate.

12. Appeals

If we take action against your content or account and you think we made a mistake, you may appeal through the in-app process or by emailing help@blobme.ai.

Appeals are reviewed fairly and, where appropriate, by human moderators.

13. Digital services compliance

Blob stores and shares user-generated content at users’ request, including posts, communities, events, marketplace listings and petitions.

Users can report illegal content or content that breaches these Guidelines through the in-app reporting tools, where available, or by emailing help@blobme.ai. Where we take moderation action, we will provide information about the decision where required by applicable law.

Blob will maintain notice-and-action, moderation transparency and statement-of-reasons processes appropriate to the Service, its size and applicable legal obligations.

14. Simple rule

Be kind, keep it legal and help us keep Blob a safe, welcoming campus space.