need help? start here.
questions about blob. account issues. safety concerns. something not working. not sure where to find something. the blob helpdesk brings support into one simple place.
find answers quickly
browse all topicsgetting started
basics of creating account, completing profile, finding university, and connecting.
your account
help with sign in, verification, password, and managing your data.
profile & verification
how to verify your student status and update your profile details.
events
discovering campus events, rsvps, and hosting your own meetups.
swipe & connections
how the swipe feature works, finding friends, and managing matches.
communities
joining groups, creating spaces, and finding your people on campus.
clubs & societies
official university clubs, memberships, and managing your society page.
academic modules
connecting with coursemates, module chats, and academic resources.
messages
direct messaging, group chats, and message settings.
notifications
managing alerts, email preferences, and push notifications.
privacy & safety
manage who sees your profile, blocking, reporting, and safety guidelines.
getting started & account
new users
welcome to blob! here's everything you need to get your account set up, from verifying your student email to building your campus profile.
read the new user guide arrow_forwardaccount management
need to update your password, change your linked email, or manage your data? find all account-related help here.
go to account settings arrow_forwardfeature-specific support
swipe swipe
learn how to match with classmates, adjust your swipe preferences, and start conversations.
swipe faqdiversity_3 communities
everything about joining, creating, and moderating campus communities and interest groups.
community guidelinesevent events
how to discover what's happening on campus, RSVP, or host your own event for your society.
event helpschool modules
connect with students in your specific classes and access module-specific chat rooms.
module faqschat messages
troubleshoot messaging issues, manage your inbox, and understand read receipts and message requests.
messaging helpreport an issue
let us know what's wrong, and our support team will look into it.
campus services
blob works alongside your university. if you need official academic support, IT help desk assistance, or student wellbeing services, you can find your campus resources here.
find my university servicesstuck? we'll help you find the way forward.
our support team is ready to assist you.
campus life, made visible.