delete your account

You can delete your Blob account at any time through the app or by contacting us. You can also pause your account, which hides your profile without deleting your data. This page explains what happens to your account and data when you delete it.

1. Delete in the app

1. Open the Blob app.
2. Go to Profile.
3. Open Settings.
4. Scroll to the bottom and select Delete account.
5. Type the confirmation word and confirm. Your account will be closed immediately.

2. Request deletion by email

If you cannot access the app or have uninstalled it, email help@blobme.ai from the email address used for your account with the subject “Delete my account”. We will process your request within 30 days and may need to verify your identity first.

3. What we delete

• Your account profile, photos and biography.
• Your posts, stories, comments and reactions, subject to copies retained by others or required for safety/legal reasons.
• Your community memberships, event RSVPs, marketplace listings, petition signatures and Blob Score data.
• Your authentication record and password hash, subject to security logs and legal/safety retention.

4. What we may keep, and for how long

• Backups: up to 90 days before permanent deletion from backup systems.
• Moderation and safety records: up to 3 years after resolution, or longer where necessary for legal claims, safety or regulatory compliance.
• Messages: copies may remain visible to other participants and moderation/safety records may be retained according to the Privacy Policy.
• Marketplace, external ticket or partner records: only if applicable, and for the period required for tax, reporting, legal or dispute purposes.
• Anonymised analytics: usage metrics that no longer identify you.

5. Your other data rights

You may also have rights to access, rectify, erase, restrict, object to processing, receive data portability and withdraw consent. See our Privacy Policy or contact privacy@blobme.ai.